One engine. Five verticals. Answers your community can trust.
Awaits is the platform behind a family of branded AI assistants — for towns, schools, banks, chambers, and organizations — that share one discipline: answer only from verified knowledge, cite every answer, escalate anything that needs a person, and keep every tenant's data isolated and its own. Each vertical wears the customer's brand at the customer's address. The engine is built; a new deployment is a tenant away.
Every assistant on the platform answers from a knowledge base its operator approved — and says “I don't know, here's a person” rather than improvise. That rule is the platform.
Responses show their sources. The person asking can check the answer; the team maintaining the knowledge can trace it — trust by construction.
Anything sensitive, specific, or judgment-shaped routes to real staff. The platform draws the line so every vertical inherits it.
Every deployment is its own tenant with its own database and knowledge base — no sharing, no cross-training, no leakage between customers.
Your name, your colors, your domain or subdomain — the assistant is your institution being helpful, not our widget on your site.
The engine, the admin, the import tooling, and the provisioning are built and running. A new vertical deployment is knowledge-loading and review, not a development project.
A town's events, businesses, and services — answerable around the clock under the town's own name.
Explore City AI →Calendars, policies, and schedules from school-approved knowledge — the front office that never closes.
Explore School AI →Grounded, cited answers for the one industry where a made-up answer is a compliance event.
Explore FI Intelligence →The member directory and events calendar, conversational — every answer a referral to a member.
Explore Chamber AI →Any organization's approved knowledge with a front door — cited, escalated, isolated.
Explore Org AI →Retrieval-grounding with citations isn't a setting that can drift — it's the architecture. Every vertical inherits it because there's no other path through the engine.
Improvements to the engine — better retrieval, better citations, better escalation — land in every vertical at once. Five products, one codebase, one discipline.
The people who wrote the engine run the deployments — the main street flagship, the school pilot, the bank demos. When you call, the platform answers.
Request a demo of any vertical — ask real questions, watch the citations, and see the escalation work.
Request a Demo info@cobblestone-digital.com